cust.co / Compare / Sprinklr vs 8x8

Sprinklr vs 8x8 - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Sprinklr leads by +3.0pp on latest NRR (103.0% vs 100.0%).

NRR over time

98%103%108%112%117% FY2025-Q3FY-2025FY2025-Q4FY2026-Q1FY2026-Q2FY2026-Q3FY-2026FY2026-Q4 NRR Sprinklr 8x8 Sprinklr — FY2025-Q3: 107% Sprinklr — FY-2025: 115% Sprinklr — FY2025-Q4: 104% Sprinklr — FY2026-Q1: 102% Sprinklr — FY2026-Q2: 102% Sprinklr — FY2026-Q3: 102% Sprinklr — FY-2026: 111% Sprinklr — FY2026-Q4: 103% 8x8 — FY2025-Q4: 100% 8x8 — FY2026-Q1: 100%

Sprinklr hit a higher all-time peak (115.0% in FY-2025).

Stat-by-stat

Metric Sprinklr 8x8
Latest NRR 103.0% 100.0%
All-time peak NRR 115.0% 100.0%
All-time low NRR 102.0% 100.0%
QoQ change -8.0pp +0.0pp
YoY change +1.0pp -
3-year change - -
Disclosures tracked 8 2

How does your NRR stack up?

Compute yours in 30 seconds. Free percentile + shareable badge.