cust.co / Compare / Bandwidth vs Weave

Bandwidth vs Weave - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Bandwidth leads by +10pp on latest NRR (102% vs 92%).

NRR over time

87%98%109%120%131% FY-2020FY2022-Q2FY2022-Q4FY2024-Q2FY-2024FY2025-Q3FY2026-Q1FY-2023 NRR Bandwidth Weave Bandwidth - FY-2020: 126% Bandwidth - FY2020-Q4: 99% Bandwidth - FY-2021: 99% Bandwidth - FY2022-Q2: 112% Bandwidth - FY2022-Q3: 109% Bandwidth - FY-2022: 114% Bandwidth - FY2022-Q4: 112% Bandwidth - FY2023-Q1: 109% Bandwidth - FY2023-Q3: 112% Bandwidth - FY2024-Q2: 111% Bandwidth - FY2024-Q3: 117% Bandwidth - FY2024-Q4: 122% Bandwidth - FY-2024: 122% Bandwidth - FY2025-Q1: 116% Bandwidth - FY2025-Q2: 112% Bandwidth - FY2025-Q3: 105% Bandwidth - FY2025-Q4: 107% Bandwidth - FY-2025: 98% Bandwidth - FY2026-Q1: 102% Weave - FY2023-Q3: 93% Weave - FY2024-Q2: 97% Weave - FY2024-Q3: 98% Weave - FY2024-Q4: 98% Weave - FY-2024: 98% Weave - FY2025-Q1: 97% Weave - FY2025-Q2: 96% Weave - FY2025-Q3: 94% Weave - FY2025-Q4: 93% Weave - FY-2025: 93% Weave - FY2026-Q1: 92% Weave - FY-2023: 98%

Bandwidth hit a higher all-time peak (126% in FY-2020).

Stat-by-stat

Metric Bandwidth Weave
Latest NRR 102% 92%
All-time peak NRR 126% 98%
All-time low NRR 98% 92%
QoQ change +4pp -1pp
YoY change -10pp -4pp
3-year change -24pp -
Disclosures tracked 19 12

Customer cohorts

MetricBandwidthWeave
Total customers - 39,625
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV $200,000 -
US revenue mix 87% -

Commercial structure

MetricBandwidthWeave
Total RPO - -
Current RPO (12mo) - -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 26% -
New customers added - 4,628

Post-sales motion

MetricBandwidthWeave
CS team size - -
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence multi-year annual
CSM coverage model - hybrid
Top customer exec - -

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