Backblaze hit a higher all-time peak (123% in FY2023-Q4).
| Metric | Backblaze | SoundHound AI |
|---|---|---|
| Latest NRR | 103% | 90% |
| All-time peak NRR | 123% | 120% |
| All-time low NRR | 103% | 90% |
| QoQ change | +0pp | -30pp |
| YoY change | -6pp | - |
| 3-year change | -20pp | - |
| Disclosures tracked | 13 | 2 |
| Metric | Backblaze | SoundHound AI |
|---|---|---|
| Total customers | 500,000 | 14,000 |
| Over $100K ARR | - | - |
| Over $1M ARR | - | - |
| Top-10 concentration | - | - |
| Average ACV | $268 | - |
| US revenue mix | 72.3% | 58.8% |
| Metric | Backblaze | SoundHound AI |
|---|---|---|
| Total RPO | $396M | $60M |
| Current RPO (12mo) | $70M | $37M |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | 39.1% | 75.9% |
| New customers added | - | 100 |
| Metric | Backblaze | SoundHound AI |
|---|---|---|
| CS team size | - | - |
| Customers per CSM | - | - |
| Pricing model | consumption | hybrid |
| Renewal cadence | consumption | annual |
| CSM coverage model | hybrid | hybrid |
| Top customer exec | unnamed | - |
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