Smartsheet hit a higher all-time peak (123% in FY2024-Q1).
| Metric | Atlassian | Smartsheet |
|---|---|---|
| Latest NRR | 120% | 111% |
| All-time peak NRR | 120% | 123% |
| All-time low NRR | 120% | 111% |
| QoQ change | +0pp | -2pp |
| YoY change | +0pp | -10pp |
| 3-year change | - | - |
| Disclosures tracked | 5 | 6 |
| Metric | Atlassian | Smartsheet |
|---|---|---|
| Total customers | 350,000 | - |
| Over $100K ARR | - | 2,137 |
| Over $1M ARR | - | - |
| Top-10 concentration | - | - |
| Average ACV | - | $10,708 |
| US revenue mix | 45% | 85% |
| Metric | Atlassian | Smartsheet |
|---|---|---|
| Total RPO | $4.0B | $792M |
| Current RPO (12mo) | - | $649M |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | - | 95% |
| New customers added | - | - |
| Metric | Atlassian | Smartsheet |
|---|---|---|
| CS team size | - | - |
| Customers per CSM | - | - |
| Pricing model | hybrid | subscription |
| Renewal cadence | multi-year | annual |
| CSM coverage model | hybrid | - |
| Top customer exec | - | - |
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