Appian hit a higher all-time peak (120% in FY2024-Q1).
| Metric | GoDaddy | Appian |
|---|---|---|
| Latest NRR | 115% | 115% |
| All-time peak NRR | 115% | 120% |
| All-time low NRR | 92% | 111% |
| QoQ change | +23pp | +1pp |
| YoY change | - | +4pp |
| 3-year change | - | -2pp |
| Disclosures tracked | 3 | 13 |
| Metric | GoDaddy | Appian |
|---|---|---|
| Total customers | 20,000,000 | - |
| Over $100K ARR | - | - |
| Over $1M ARR | - | 140 |
| Top-10 concentration | - | - |
| Average ACV | $203 | - |
| US revenue mix | 67% | 62.4% |
| Metric | GoDaddy | Appian |
|---|---|---|
| Total RPO | $3.8B | $600M |
| Current RPO (12mo) | - | $410M |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | 89% | 79.3% |
| New customers added | 100,000 | - |
| Metric | GoDaddy | Appian |
|---|---|---|
| CS team size | 5,700 | - |
| Customers per CSM | - | - |
| Pricing model | hybrid | hybrid |
| Renewal cadence | annual | annual |
| CSM coverage model | hybrid | - |
| Top customer exec | Srinivas (Srini) Tallapragada | Pavel Zamudio-Ramirez |
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