cust.co / Compare / GitLab vs Appian

GitLab vs Appian - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Dev Tools. Both at Public stage.

GitLab leads by +2pp on latest NRR (117% vs 115%).

NRR over time

108%114%121%127%133% FY2021-Q3FY-2023FY2025-Q1FY-2025FY2026-Q2FY-2026FY2023-Q4FY2024-Q4 NRR GitLab Appian GitLab - FY2021-Q3: 130% GitLab - FY-2022: 130% GitLab - FY2023-Q1: 130% GitLab - FY-2023: 130% GitLab - FY2024-Q1: 130% GitLab - FY-2024: 130% GitLab - FY2025-Q1: 129% GitLab - FY2025-Q2: 126% GitLab - FY2025-Q3: 124% GitLab - FY-2025: 123% GitLab - FY2025-Q4: 118% GitLab - FY2026-Q1: 122% GitLab - FY2026-Q2: 121% GitLab - FY2026-Q3: 119% GitLab - FY2026-Q4: 118% GitLab - FY-2026: 118% GitLab - FY2027-Q1: 117% Appian - FY2024-Q1: 120% Appian - FY-2024: 113% Appian - FY2025-Q1: 112% Appian - FY2025-Q2: 111% Appian - FY2025-Q3: 111% Appian - FY-2025: 114% Appian - FY2025-Q4: 114% Appian - FY2026-Q1: 115% Appian - FY2023-Q3: 117% Appian - FY2023-Q4: 119% Appian - FY2024-Q2: 118% Appian - FY2024-Q3: 117% Appian - FY2024-Q4: 113%

GitLab hit a higher all-time peak (130% in FY2021-Q3). Over 3 years, GitLab is down -13pp; Appian is down -2pp.

Stat-by-stat

Metric GitLab Appian
Latest NRR 117% 115%
All-time peak NRR 130% 120%
All-time low NRR 117% 111%
QoQ change -1pp +1pp
YoY change -4pp +4pp
3-year change -13pp -2pp
Disclosures tracked 17 13

Customer cohorts

MetricGitLabAppian
Total customers 10,831 -
Over $100K ARR 1,519 -
Over $1M ARR - 140
Top-10 concentration - -
Average ACV - -
US revenue mix - 62.4%

Commercial structure

MetricGitLabAppian
Total RPO $1.1B $600M
Current RPO (12mo) $724M $410M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix - 79.3%
New customers added - -

Post-sales motion

MetricGitLabAppian
CS team size - -
Customers per CSM - -
Pricing model subscription hybrid
Renewal cadence annual annual
CSM coverage model account-named -
Top customer exec - Pavel Zamudio-Ramirez

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