Peak NRR of 168% in FY2025-Q4. Latest is 155% - that's -13pp from peak.
CoreWeave is above the AI Infrastructure Public median by +29pp (cell median: 126%)
CoreWeave (CRWV) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY2026-Q1), CoreWeave reported a Net Revenue Retention rate of 155% - a elite-tier result for B2B SaaS at this segment.
CoreWeave's NRR peaked at 168% in FY2025-Q4, 13pp above today's level. The most recent quarter lost 13pp QoQ.
Within its peer set (ai infrastructure companies at public stage in the $500k+ acv band), CoreWeave's NRR is meaningfully above the cell median of 126%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Revenue, ARR, and team-size denominators for the productivity ratios.
Forward-booked revenue by maturity. Renewal pipeline visibility.
Support tiers: Standard · Premier · Strategic
CS team segments: Strategic · Enterprise · Sovereign
CSM model: account-named
Education programs: CrowdStrike University
Customer Advisory Board: Yes
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
NVIDIA to validate CoreWeave reference architecture and software to make available to other sovereign customers.
"NVIDIA's intention to take our reference architecture and software to validate those... making them available"
Abstraction layer allowing customers to consume tokens rather than raw GPU hours.
"We introduced in the fall a product called Managed Inference... you're just consuming tokens"
Integrates security, observability, and services including node, rack, and fleet lifecycle management.
"CoreWeave Mission ControlTM integrates security, observability, and services... to enable intelligent orchestration"
A new flexible consumption model allowing customers to easily adopt new modules.
"Falcon Flex is driving higher module attach rates and simplifying the renewal process."
Offering proprietary cloud stack, reference architecture, and software solutions (SKI and Mission Control) to the broader NVIDIA ecosystem.
"We expect the broader distribution of our proprietary cloud stack to become a growing source of higher-margin revenue"
Launched cloud services specifically for U.S. government agencies and the defense industrial base.
"We recently launched CoreWeave Federal to bring our cloud services to the U.S. government agencies"
Fully managed storage service with zero egress or transaction fees to reduce data friction.
"we recently launched CoreWeave AI Object Storage, a fully managed storage service"
Integrated full-stack observability and inference services following acquisition to improve performance feedback.
"With Weights & Biases, we deliver an integrated full-stack observability feature... giving researchers feedback"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Inability to keep up with insatiable demand for AI compute.
"if we've failed at anything over the last couple of years, it's been to keep up with demand"
Shortage of physical infrastructure (transformers, batteries) to deliver electrons to the grid.
"power shortage... has been one of there's not enough physical infrastructure to deliver those electrons"
Delays in the delivery of certain data centers to be provided by a third-party provider.
"delays that we announced in November 2025 with respect to the delivery of certain data centers"
Top two customers represented 65% of revenue.
"We recognized an aggregate of approximately 65% of our revenue from our top two customers"
Increased scrutiny on large deals and longer sales cycles in the mid-market.
"We continue to see increased budget scrutiny, particularly in our commercial segment."
Impacted deployments from the previous quarter that were resolved in Q4.
"quickly resolving the data center delays we discussed last quarter"
Curated quotes about customer outcomes, retention, renewals.
"Broader adoption across our product portfolio is translating into growing wallet share and deeper integration."
"Today, more than 90% of our reserved instance customers use at least two of our products, while more than 75% use three or more."
"We think we are now materially in excess of 50% of our compute is being used for inference."
"AI natives and enterprise customers are choosing CoreWeave because we sit between the models and the silicon"
"The way I look at it... I am not aware of any point in time in the history of the cloud when a hyperscaler has chosen to actively reduce their data center footprint... To not renew is to shrink."
"customers who have the first contracts kind of expired with us, are coming back to us for not just renewing those contracts, but buying incremental extra capacity from us."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
CoreWeave appears on 3 of our retention leaderboards.
Free to embed on your blog or board deck. Includes a small backlink to cust.co.
Or grab the data: JSON API →
Generate a live retention report against CoreWeave and your full peer cell. Ungated. Downloadable as PDF.