Close the chat.
Keep the work running.
Ask Cust to review an account's health and draft a personal email for a 15-minute catch-up. Close the panel and keep moving. Cust finishes the run in the background.
WATCH THE 43-SECOND DEMOStart with one shortcut. A Finished callout lets you know when the result is ready.
A real customer workflow
One prompt. Two jobs.
Review this account's health, then draft a personal email inviting them to a 15-minute catch-up.
Sound on for the 43-second walkthrough.
How it works
Start it. Leave it. Pick it up when it is done.
A background run keeps the whole task moving after the chat panel closes.
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01
Ask for the full outcome
Give Cust the complete task in plain language, from account review to a ready-to-review email draft.
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02
Move on while Cust works
Close the chat panel as soon as the run starts. The work continues in the background while you focus elsewhere.
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03
Find the completed run
When the work is done, a Finished callout appears in Agent Sessions, giving you one clear place to return.
Skip the extra click
Start a background run from the keyboard.
Write the prompt, use the shortcut, and move on.
Start immediately in the background
Start immediately in the background
A familiar customer success bottleneck
One minute per account becomes hours.
A quick health check and personal follow-up feel small on one account. Across hundreds of accounts, they take over the day.
Background runs let the CSM start the full task, leave the panel, and return only when there is something ready to review.
What could Cust finish while you move on?
Spend 20 minutes with a founder and see background runs on the work your team does every day.
BOOK 20 MIN WITH A FOUNDER