cust.co / Compare / Workday vs Paycom

Workday vs Paycom - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in HR Tech. Both at Public stage.

Workday leads by +4pp on latest NRR (95% vs 91%).

NRR over time

89%91%93%94%96% FY2023-Q3FY2024-Q1FY-2023FY-2024FY-2025 NRR Workday Paycom Workday - FY2023-Q3: 95% Workday - FY2023-Q4: 95% Workday - FY2024-Q1: 95% Workday - FY2025-Q1: 95% Paycom - FY2023-Q4: 90% Paycom - FY-2023: 90% Paycom - FY2024-Q4: 90% Paycom - FY-2024: 90% Paycom - FY2025-Q4: 91% Paycom - FY-2025: 91%

Workday hit a higher all-time peak (95% in FY2023-Q3).

Stat-by-stat

Metric Workday Paycom
Latest NRR 95% 91%
All-time peak NRR 95% 91%
All-time low NRR 95% 90%
QoQ change +0pp +0pp
YoY change - +1pp
3-year change - -
Disclosures tracked 4 6

Customer cohorts

MetricWorkdayPaycom
Total customers 11,500 39,200
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix 74.4% -

Commercial structure

MetricWorkdayPaycom
Total RPO $27.3B -
Current RPO (12mo) $8.8B -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 92.6% 95%
New customers added - -

Post-sales motion

MetricWorkdayPaycom
CS team size - -
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence multi-year annual
CSM coverage model - account-named
Top customer exec Rob Enslin -

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