cust.co / Compare / monday.com vs Smartsheet

monday.com vs Smartsheet - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Collaboration Software. Both at Public stage.

Smartsheet leads by +1pp on latest NRR (111% vs 110%).

NRR over time

108%112%117%121%125% FY2024-Q3FY2025-Q1FY2025-Q3FY-2025FY2024-Q1FY2024-Q2 NRR monday.com Smartsheet monday.com - FY2024-Q3: 111% monday.com - FY2024-Q4: 112% monday.com - FY2025-Q1: 112% monday.com - FY2025-Q2: 111% monday.com - FY2025-Q3: 111% monday.com - FY2025-Q4: 110% monday.com - FY-2025: 111% monday.com - FY2026-Q1: 110% Smartsheet - FY2024-Q3: 118% Smartsheet - FY2025-Q1: 114% Smartsheet - FY2025-Q2: 113% Smartsheet - FY2025-Q3: 111% Smartsheet - FY2024-Q1: 123% Smartsheet - FY2024-Q2: 121%

Smartsheet hit a higher all-time peak (123% in FY2024-Q1).

Stat-by-stat

Metric monday.com Smartsheet
Latest NRR 110% 111%
All-time peak NRR 112% 123%
All-time low NRR 110% 111%
QoQ change -1pp -2pp
YoY change -1pp -10pp
3-year change - -
Disclosures tracked 8 6

Customer cohorts

Metricmonday.comSmartsheet
Total customers 250,000 -
Over $100K ARR - 2,137
Over $1M ARR - -
Top-10 concentration - -
Average ACV - $10,708
US revenue mix 65% 85%

Commercial structure

Metricmonday.comSmartsheet
Total RPO - $792M
Current RPO (12mo) - $649M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix - 95%
New customers added - -

Post-sales motion

Metricmonday.comSmartsheet
CS team size - -
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence annual annual
CSM coverage model account-named -
Top customer exec Adi Dhar -

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