cust.co / Compare / 8x8 vs LivePerson

8x8 vs LivePerson - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

8x8 (EGHT)
100.0%
FY2026-Q1 · Customer Engagement
vs
LivePerson (LPSN)
78.0%
FY-2025 · Customer Engagement
8x8 leads by +22.0pp on latest NRR (100.0% vs 78.0%).

NRR over time

75%82%89%96%103% FY2025-Q4FY2024-Q1FY2025-Q3FY2024-Q4FY2025-Q1FY-2025 NRR 8x8 LivePerson 8x8 — FY2025-Q4: 100% 8x8 — FY2026-Q1: 100% LivePerson — FY2025-Q4: 78% LivePerson — FY2024-Q1: 80% LivePerson — FY2024-Q2: 78% LivePerson — FY2025-Q3: 80% LivePerson — FY2024-Q3: 80% LivePerson — FY2024-Q4: 82% LivePerson — FY-2024: 82% LivePerson — FY2025-Q1: 80% LivePerson — FY2025-Q2: 78% LivePerson — FY-2025: 78%

8x8 hit a higher all-time peak (100.0% in FY2025-Q4).

Stat-by-stat

Metric 8x8 LivePerson
Latest NRR 100.0% 78.0%
All-time peak NRR 100.0% 82.0%
All-time low NRR 100.0% 78.0%
QoQ change +0.0pp +0.0pp
YoY change - -4.0pp
3-year change - -
Disclosures tracked 2 10

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