cust.co / Compare / Datadog vs PagerDuty

Datadog vs PagerDuty - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Dev Tools. Both at Public stage.

Datadog leads by +22pp on latest NRR (120% vs 98%).

NRR over time

93%104%114%124%135% FY2019-Q2FY2020-Q2FY2021-Q2FY2024-Q2FY2024-Q4FY2025-Q3FY2026-Q1FY2026-Q4FY-2026 NRR Datadog PagerDuty Datadog - FY2019-Q2: 130% Datadog - FY2019-Q3: 130% Datadog - FY2020-Q1: 130% Datadog - FY2020-Q2: 130% Datadog - FY2020-Q3: 130% Datadog - FY2021-Q1: 130% Datadog - FY2021-Q2: 130% Datadog - FY2021-Q3: 130% Datadog - FY2024-Q1: 115% Datadog - FY2024-Q2: 115% Datadog - FY2024-Q3: 115% Datadog - FY-2024: 110% Datadog - FY2024-Q4: 118% Datadog - FY2025-Q1: 110% Datadog - FY2025-Q2: 120% Datadog - FY2025-Q3: 120% Datadog - FY-2025: 110% Datadog - FY2025-Q4: 110% Datadog - FY2026-Q1: 120% PagerDuty - FY2021-Q3: 98% PagerDuty - FY2024-Q4: 107% PagerDuty - FY2025-Q2: 102% PagerDuty - FY2025-Q3: 100% PagerDuty - FY-2025: 106% PagerDuty - FY2025-Q4: 106% PagerDuty - FY2026-Q1: 104% PagerDuty - FY2026-Q2: 104% PagerDuty - FY2026-Q3: 100% PagerDuty - FY2026-Q4: 98% PagerDuty - FY-2026: 98%

Datadog hit a higher all-time peak (130% in FY2019-Q2).

Stat-by-stat

Metric Datadog PagerDuty
Latest NRR 120% 98%
All-time peak NRR 130% 107%
All-time low NRR 110% 98%
QoQ change +10pp +0pp
YoY change +0pp -6pp
3-year change -10pp -
Disclosures tracked 19 11

Customer cohorts

MetricDatadogPagerDuty
Total customers 32,000 15,351
Over $100K ARR 4,060 861
Over $1M ARR 462 79
Top-10 concentration - 2%
Average ACV - -
US revenue mix 71% 71%

Commercial structure

MetricDatadogPagerDuty
Total RPO $2.3B $449M
Current RPO (12mo) - $314M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix - -
New customers added 800 64

Post-sales motion

MetricDatadogPagerDuty
CS team size - -
Customers per CSM - -
Pricing model hybrid hybrid
Renewal cadence annual multi-year
CSM coverage model account-named hybrid
Top customer exec - Allison Corley

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