cust.co / Compare / nCino vs Avalara

nCino vs Avalara - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Fintech SaaS. Both at Public stage.

Avalara leads by +3pp on latest NRR (113% vs 110%).

NRR over time

105%108%111%114%117% FY2024-Q4FY2026-Q3FY2019-Q4FY2020-Q3FY2021-Q2FY2022-Q1FY2022-Q2 NRR nCino Avalara nCino - FY2024-Q4: 106% nCino - FY-2025: 106% nCino - FY2025-Q4: 106% nCino - FY2026-Q3: 116% nCino - FY2026-Q4: 112% nCino - FY-2026: 110% Avalara - FY2019-Q4: 111% Avalara - FY2020-Q1: 109% Avalara - FY2020-Q2: 107% Avalara - FY2020-Q3: 108% Avalara - FY2020-Q4: 115% Avalara - FY2021-Q1: 107% Avalara - FY2021-Q2: 116% Avalara - FY2021-Q3: 112% Avalara - FY2021-Q4: 116% Avalara - FY2022-Q1: 115% Avalara - FY2022-Q2: 113%

Stat-by-stat

Metric nCino Avalara
Latest NRR 110% 113%
All-time peak NRR 116% 116%
All-time low NRR 106% 107%
QoQ change -2pp -2pp
YoY change +4pp -3pp
3-year change - -
Disclosures tracked 6 11

Customer cohorts

MetricnCinoAvalara
Total customers 2,700 20,110
Over $100K ARR 620 -
Over $1M ARR 114 -
Top-10 concentration - -
Average ACV - -
US revenue mix 77.9% 93.7%

Commercial structure

MetricnCinoAvalara
Total RPO $1.3B $394M
Current RPO (12mo) $797M $383M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 88% 91%
New customers added 6 950

Post-sales motion

MetricnCinoAvalara
CS team size - -
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence multi-year annual
CSM coverage model hybrid -
Top customer exec Sean Desmond -

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