cust.co / Compare / Global-e Online vs Avalara

Global-e Online vs Avalara - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Fintech SaaS. Both at Public stage.

Global-e Online (GLBE)
122%
FY-2025 · Fintech SaaS
vs
Avalara (AVLR)
113%
FY2022-Q2 · Fintech SaaS
Global-e Online leads by +9pp on latest NRR (122% vs 113%).

NRR over time

105%110%115%119%124% FY-2024FY-2025FY2020-Q1FY2020-Q3FY2021-Q1FY2021-Q3FY2022-Q1FY2022-Q2 NRR Global-e Online Avalara Global-e Online - FY-2024: 119% Global-e Online - FY2025-Q4: 122% Global-e Online - FY-2025: 122% Avalara - FY2019-Q4: 111% Avalara - FY2020-Q1: 109% Avalara - FY2020-Q2: 107% Avalara - FY2020-Q3: 108% Avalara - FY2020-Q4: 115% Avalara - FY2021-Q1: 107% Avalara - FY2021-Q2: 116% Avalara - FY2021-Q3: 112% Avalara - FY2021-Q4: 116% Avalara - FY2022-Q1: 115% Avalara - FY2022-Q2: 113%

Global-e Online hit a higher all-time peak (122% in FY2025-Q4).

Stat-by-stat

Metric Global-e Online Avalara
Latest NRR 122% 113%
All-time peak NRR 122% 116%
All-time low NRR 119% 107%
QoQ change +0pp -2pp
YoY change - -3pp
3-year change - -
Disclosures tracked 3 11

Customer cohorts

MetricGlobal-e OnlineAvalara
Total customers 1,404 20,110
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix 12% 93.7%

Commercial structure

MetricGlobal-e OnlineAvalara
Total RPO - $394M
Current RPO (12mo) - $383M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 47.9% 91%
New customers added 148 950

Post-sales motion

MetricGlobal-e OnlineAvalara
CS team size - -
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence multi-year annual
CSM coverage model - -
Top customer exec - -

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