cust.co / Compare / Flywire vs Avalara

Flywire vs Avalara - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Fintech SaaS. Both at Public stage.

Avalara leads by +3pp on latest NRR (113% vs 110%).

NRR over time

104%110%116%122%128% FY-2023FY-2024FY-2025FY2020-Q1FY2020-Q3FY2021-Q1FY2021-Q3FY2022-Q1FY2022-Q2 NRR Flywire Avalara Flywire - FY-2023: 125% Flywire - FY2024-Q3: 120% Flywire - FY-2024: 114% Flywire - FY2024-Q4: 114% Flywire - FY-2025: 110% Avalara - FY2019-Q4: 111% Avalara - FY2020-Q1: 109% Avalara - FY2020-Q2: 107% Avalara - FY2020-Q3: 108% Avalara - FY2020-Q4: 115% Avalara - FY2021-Q1: 107% Avalara - FY2021-Q2: 116% Avalara - FY2021-Q3: 112% Avalara - FY2021-Q4: 116% Avalara - FY2022-Q1: 115% Avalara - FY2022-Q2: 113%

Flywire hit a higher all-time peak (125% in FY-2023).

Stat-by-stat

Metric Flywire Avalara
Latest NRR 110% 113%
All-time peak NRR 125% 116%
All-time low NRR 110% 107%
QoQ change -4pp -2pp
YoY change -15pp -3pp
3-year change - -
Disclosures tracked 5 11

Customer cohorts

MetricFlywireAvalara
Total customers 5,000 20,110
Over $100K ARR 15 -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix 30% 93.7%

Commercial structure

MetricFlywireAvalara
Total RPO - $394M
Current RPO (12mo) - $383M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix - 91%
New customers added 200 950

Post-sales motion

MetricFlywireAvalara
CS team size - -
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence annual annual
CSM coverage model - -
Top customer exec - -

How does your NRR stack up?

Compute yours in 30 seconds. Get a live retention report showing where you stack up, your expansion gap, and which public companies sit closest to your numbers.