Currently at all-time peak NRR of 100.0%.
Privia Health is below the Healthcare SaaS Public median by -8.5pp (cell median: 109%)
Privia Health (PRVA) is a healthcare saas company at the public stage. As of its most recent disclosure (FY2025-Q2), Privia Health reported a Net Revenue Retention rate of 100.0% - a mid-pack result for B2B SaaS at this segment.
Privia Health is currently at or near its all-time NRR peak.
Within its peer set (healthcare saas companies at public stage in the $100k-$500k acv band), Privia Health's NRR is below the cell median of 109%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Logo flow per period (count-side complement to dollar-based NRR).
CS team segments: Strategic · Enterprise · Mid-Market · SMB
CSM model: account-named
Customer Advisory Board: Yes
CCO: Parth Mehrotra — Chief Executive Officer
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Affiliation model for providers looking solely for VBC solutions without changing EMR providers.
"We launched Privia Care Partners on January 1, 2022 to offer a more flexible affiliation model"
Implementing Google Gemini across corporate functions and physician workflows for productivity.
"We are implementing Gemini in every single thing that we do in a HIPAA-compliant manner."
Investment in AI for clinical decision support and better documentation of patients.
"We invested in Navina last year... helping us with clinical decision support, with suspect medical conditions."
Acquisition of ACO business adding 120,000 value-based care attributed lives and entry into 6 new states.
"Privia Health agreed to acquire an ACO business from Elevance Health for $100 million in cash"
Entry into Arizona via partnership with IMS, a 70-provider multi-specialty practice.
"In early April, we announced our entry into the state of Arizona... partnership in early April with IMS"
AI solution targeting physician productivity and clinical documentation streamlining.
"AI partnership that targeted physician productivity... continue to innovate with the partner, Novena"
Challenges acknowledged by management. Useful peer signals — your team is probably not alone.
Regulatory and utilization headwinds in Medicare Advantage led to renegotiation of capitation agreements.
"Given recent regulatory and utilization headwinds in Medicare Advantage, during the first quarter of 2024"
Shortage of primary care physicians and nurse practitioners impacting care delivery capacity.
"There's a shortage of PCPs, shortage of nurse practitioners and APPs."
Regulatory changes in Medicare Advantage (V28) creating headwinds for risk-taking entities.
"I think we're gonna flush through V28 over a couple of years here."
V28 risk adjustment changes, star scores, and utilization trends creating headwinds in MA.
"All the pressures in MA continue to persist... V28 and star scores, utilization trends."
Curated quotes about customer outcomes, retention, renewals.
"Ultimately, our existing physician base is our best sales team. As we enter a state, the flywheel just snowballs."
"We remain highly focused on generating positive contribution margin in our value-based contracts as we pursue attribution growth."
"We continue to demonstrate very high gross provider retention of 98% and patient NPS of 87 across our footprint."
"You gotta share the risk with the doctor, an entity like Privia and the payer. That's the best long-term strategy."
One email when PRVA's next quarterly NRR figure is verified. No spam, work email only, unsubscribe anytime.
We send roughly 1 email per quarter, only when verified data lands.
Free to embed on your blog or board deck. Includes a small backlink to cust.co.
<iframe src="https://cust.co/companies/prva/embed/" width="600" height="400" frameborder="0"></iframe>Or grab the data: JSON API
| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2025-Q2 | 100.0% | 98.0% | earnings-call-transcript | source ↗ |
Free calculator. We email a shareable percentile badge.