Peak NRR of 110% in FY2026-Q1. Latest is 105% - that's -5pp from peak.
Autodesk is above the Construction SaaS Public median by +0pp (cell median: 105%)
Autodesk (ADSK) is a construction saas company at the public stage. As of its most recent disclosure (FY-2026), Autodesk reported a Net Revenue Retention rate of 105% - a mid-pack result for B2B SaaS at this segment.
Autodesk's NRR peaked at 110% in FY2026-Q1, 5pp above today's level. The most recent quarter gained 5pp QoQ.
Within its peer set (construction saas companies at public stage in the $25k-$100k acv band), Autodesk's NRR is roughly in line with the cell median of 105%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Revenue, ARR, and team-size denominators for the productivity ratios.
Forward-booked revenue by maturity. Renewal pipeline visibility.
Support tiers: Autodesk Knowledge Network · support forums · webinars · phone · email · webchat
CS team segments: Strategic · Enterprise · Mid-Market · SMB
CSM model: hybrid
Education programs: Autodesk University
Top customer exec: Andy Elder - Chief Revenue Officer (since 2025)
Named CS initiatives across recent disclosures (newest first).
Completed the final phase of go-to-market optimization to unlock growth and margin expansion.
"In January, we completed the final phase of our go-to-market optimization"
Initiative to optimize go-to-market organization and reallocate resources to cloud, platform and AI.
"Autodesk initiated a restructuring plan (2026 Plan) to support Autodesk's initiatives to optimize its go-to-market"
Solution Providers provide quotes but transactions occur directly between Autodesk and the customer.
"In this new transaction model, Solution Providers provide a quote to customers but the actual transaction occurs"
Completed final phase of go-to-market optimization focusing on customer-facing sales functions and efficiency.
"In January, we completed the final phase of our go-to-market optimization."
Transitioning to a direct transaction model with customers to improve data intelligence and renewal automation.
"operational friction from the new transaction model implementation continues to ease."
Optimizing sales and marketing to reduce costs as a percentage of revenue and focus partners on new business.
"Our go-to-market optimization plan remains on track"
Efficiency plan initiated in February to drive higher operating margins.
"We initiated the optimization phase of our sales and marketing efficiency plan in February."
Consolidating teams into centers of excellence and investing in digital self-service and automation.
"Our current focus is on marketing, customer success, and operations... consolidating teams into centers of excellence"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Transition from upfront billing to annual billing of most multi-year contracts.
"transition from upfront billing to annual billing of most multi-year contracts"
Material scarcity, supply chain disruption, inflationary pressures, and higher interest rates.
"material scarcity, supply chain disruption and resulting inflationary pressures, higher interest rates"
Restructuring plan involving a 7% workforce reduction to optimize go-to-market motions.
"January 2026 Plan includes a reduction in force that will result in the aggregate termination of approximately 7%"
Potential disruption to billings and revenue due to restructuring of customer-facing sales roles.
"we anticipated potential disruption from our restructuring in marketing, customer success, and sales operations."
Softness in commercial building sectors partially offsetting infrastructure strength.
"more than offsetting softness in commercial."
Customers facing shortages in labor, materials, and capital to support building projects.
"there's not enough labor, materials, and capital to build and rebuild everything that needs to be rebuilt."
Curated quotes about customer outcomes, retention, renewals.
"Renewal rates remained strong."
"We also moved to automating some of the processes around renewal so that we could get better renewal performance."
"Our construction business continues to perform robustly, with net new customers doubling year over year."
"Overall... continued strong renewal rates and headwinds to our new business growth."
"Autodesk will continue to evolve its GTM to increase customer satisfaction and Autodesk productivity."
"Our focus through fiscal 2026 will be on driving growth from new and existing customers while maintaining strong renewal rates."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Autodesk appears on 3 of our retention leaderboards.
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY-2026 | 105% | - | 10-K | source ↗ |
| FY2026-Q4 | 100% | - | 10-K | source ↗ |
| FY2026-Q3 | 110% | - | 10-Q-mdna | source ↗ |
| FY2026-Q2 | 110% | - | earnings-call-transcript | source ↗ |
| FY2026-Q1 | 110% | - | earnings-call-transcript | source ↗ |
| FY-2025 | 105% | - | 10-K | source ↗ |
| FY2025-Q4 | 100% | - | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 100% | - | earnings-call-transcript | source ↗ |
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