cust.co / Compare / nCino vs Global-e Online

nCino vs Global-e Online - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Fintech SaaS. Both at Public stage.

Global-e Online leads by +12pp on latest NRR (122% vs 110%).

NRR over time

104%109%114%119%124% FY2024-Q4FY-2025FY2025-Q4FY2026-Q3FY2026-Q4FY-2026FY-2024 NRR nCino Global-e Online nCino - FY2024-Q4: 106% nCino - FY-2025: 106% nCino - FY2025-Q4: 106% nCino - FY2026-Q3: 116% nCino - FY2026-Q4: 112% nCino - FY-2026: 110% Global-e Online - FY-2025: 122% Global-e Online - FY2025-Q4: 122% Global-e Online - FY-2024: 119%

Global-e Online hit a higher all-time peak (122% in FY2025-Q4).

Stat-by-stat

Metric nCino Global-e Online
Latest NRR 110% 122%
All-time peak NRR 116% 122%
All-time low NRR 106% 119%
QoQ change -2pp +0pp
YoY change +4pp -
3-year change - -
Disclosures tracked 6 3

Customer cohorts

MetricnCinoGlobal-e Online
Total customers 2,700 1,404
Over $100K ARR 620 -
Over $1M ARR 114 -
Top-10 concentration - -
Average ACV - -
US revenue mix 77.9% 12%

Commercial structure

MetricnCinoGlobal-e Online
Total RPO $1.3B -
Current RPO (12mo) $797M -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 88% 47.9%
New customers added 6 148

Post-sales motion

MetricnCinoGlobal-e Online
CS team size - -
Customers per CSM - -
Pricing model hybrid hybrid
Renewal cadence annual multi-year
CSM coverage model hybrid -
Top customer exec Sean Desmond -

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