cust.co / Compare / Grab Holdings vs Global-e Online

Grab Holdings vs Global-e Online - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Fintech SaaS. Both at Public stage.

Global-e Online leads by +24pp on latest NRR (122% vs 98%).

NRR over time

88%97%107%117%126% FY-2022FY-2023FY-2024FY2025-Q4FY-2025 NRR Grab Holdings Global-e Online Grab Holdings - FY-2022: 92% Grab Holdings - FY-2023: 98% Global-e Online - FY-2024: 119% Global-e Online - FY2025-Q4: 122% Global-e Online - FY-2025: 122%

Global-e Online hit a higher all-time peak (122% in FY2025-Q4).

Stat-by-stat

Metric Grab Holdings Global-e Online
Latest NRR 98% 122%
All-time peak NRR 98% 122%
All-time low NRR 92% 119%
QoQ change +6pp +0pp
YoY change - -
3-year change - -
Disclosures tracked 2 3

Customer cohorts

MetricGrab HoldingsGlobal-e Online
Total customers 44,000,000 1,404
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix - 12%

Commercial structure

MetricGrab HoldingsGlobal-e Online
Total RPO - -
Current RPO (12mo) - -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix - 47.9%
New customers added - 148

Post-sales motion

MetricGrab HoldingsGlobal-e Online
CS team size - -
Customers per CSM - -
Pricing model hybrid hybrid
Renewal cadence consumption multi-year
CSM coverage model hybrid -
Top customer exec - -

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