Every part of Cust is engineered to keep your data private and secure, giving you the confidence to build relationships that last.
We've engineered Cust from the ground up with security as a core component, not an afterthought. We implement rigorous security controls and best practices at every layer of our infrastructure. From development to deployment, our focus is on protecting your data.
Our intelligence is built on a foundation of privacy. We understand that the data Cust processes is sensitive and confidential. Our architecture is designed to provide you with powerful AI insights while guaranteeing the isolation and privacy of your data.
Your data is yours alone - it is never used to train models for other customers or any third parties. We employ a sophisticated, multi-tenant architecture that ensures strict data isolation at every stage.
Read our full LLM Security & Data Privacy Architecture →
Cust is SOC 2 certified, validating that our security, availability, and confidentiality controls meet the rigorous standards set by the AICPA. This independent audit demonstrates our unwavering commitment to enterprise-grade governance and protecting your data at every level.
Your work never stops, and neither does Cust. Our infrastructure is built on world-class cloud providers and is designed for high availability and resilience, ensuring you always have access to the customer insights you need.
In the rare event of a disruption, our robust recovery plans are designed to restore service promptly and effectively, minimizing any impact on your team.
View our Incident Response & Disaster Recovery Plan →
Your confidence is our top priority. If you have any questions about our security program, please don't hesitate to reach out to our team: founders@cust.co.
