Security at the Core of Every Interaction

Every part of Cust is engineered to keep your data private and secure, giving you the confidence to build relationships that last.

Your Trust, Secured by Design

We've engineered Cust from the ground up with security as a core component, not an afterthought. We implement rigorous security controls and best practices at every layer of our infrastructure. From development to deployment, our focus is on protecting your data.

  • Encryption Everywhere: All data is encrypted in transit using TLS 1.2+ and at rest with AES-256, safeguarding your information at all times.
  • Access Control: We enforce strict access controls and the principle of least privilege, ensuring only authorized personnel have access to systems.
  • Continuous Monitoring: We continuously monitor our systems for vulnerabilities and suspicious activity to proactively identify and mitigate threats.

Advanced AI, Uncompromising Privacy

Our intelligence is built on a foundation of privacy. We understand that the data Cust processes is sensitive and confidential. Our architecture is designed to provide you with powerful AI insights while guaranteeing the isolation and privacy of your data.

Your data is yours alone - it is never used to train models for other customers or any third parties. We employ a sophisticated, multi-tenant architecture that ensures strict data isolation at every stage.

Read our full LLM Security & Data Privacy Architecture →

Verified by Independent Standards

We believe in transparency and continuous verification. Our security posture isn't a point-in-time check; it's constantly monitored and validated by independent security platforms. This ensures our practices meet and exceed leading industry standards.

  • SOC 2 Readiness: We have architected Cust to align with the AICPA's Trust Services Criteria for security, availability, and confidentiality. Our systems and controls, as detailed in our security report, are built on a foundation ready for SOC 2 certification, demonstrating our commitment to enterprise-grade governance.
  • Continuous Security Audit: We partner with Aikido Security to provide a real-time audit of our code, dependencies, and cloud infrastructure. This report details our active measures against the OWASP Top 10 vulnerabilities and our strong cloud security posture.

View our Security Audit Report →

Always On, Always Ready

Your work never stops, and neither does Cust. Our infrastructure is built on world-class cloud providers and is designed for high availability and resilience, ensuring you always have access to the customer insights you need.

In the rare event of a disruption, our robust recovery plans are designed to restore service promptly and effectively, minimizing any impact on your team.

View our Incident Response & Disaster Recovery Plan →

Have Questions?

Your confidence is our top priority. If you have any questions about our security program, please don't hesitate to reach out to our team.