Explore commonly used AI customer success and AI agents terms.
Total number of won opportunities divided by the total number of qualified opportunities over a given time.
Year over Year Growth helps track the performance of a SaaS company over time, marking the percentage growth compared to the prior year.
Process of user becoming a customer without direct contact from the sales team. It relies heavily on intuitive design, effective in-app messaging, and automated email sequences.
This refers to the skillset or expertise that a salesperson excels in. By focusing on their "zone of genius," SaaS sales reps can maximize their effectiveness and performance.
