Currently at all-time peak NRR of 150%.
Palantir is above the AI Infrastructure Public median by +24pp (cell median: 126%)
Palantir (PLTR) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY2026-Q1), Palantir reported a Net Revenue Retention rate of 150% - a elite-tier result for B2B SaaS at this segment.
Palantir is currently at or near its all-time NRR peak. The most recent quarter gained 11pp QoQ.
Within its peer set (ai infrastructure companies at public stage in the $500k+ acv band), Palantir's NRR is meaningfully above the cell median of 126%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Revenue, ARR, and team-size denominators for the productivity ratios.
Support tiers: Developer Tier
CS team segments: U.S. Commercial · U.S. Government · International Commercial · International Government
CSM model: account-named
Education programs: AIP Bootcamps
Customer Advisory Board: Yes
Named CS initiatives across recent disclosures (newest first).
Interactive sessions to deliver real workflows on actual customer data in days.
"AIP bootcamps, which allow us to deliver real workflows on actual customer data in days."
Focus on AI agents that automate enterprise workflows through ontology.
"AIP has entered the next phase of product development and adoption focused on enterprise autonomy."
Generative AI platform providing connectivity to LLMs and AI-powered agents.
"In 2023, we began deploying our newest offering, AIP"
Deployment of AIP to help operationalize AI on enterprise data.
"In 2023, we began deploying our newest offering, AIP"
Building a platform-native agent engine SDK and a single set of primitives for governing and operating agents.
"We're building a platform-native agent engine SDK... A true agent operating system."
New operating system for shipbuilding supply chain and industrial base reindustrialization.
"ShipOS was the most significant development in Q4, rolling out Warp Speed to accelerate submarine production"
AIP-native development agent that automates data integration, ontology creation, and application building.
"AI FDE, our AIP-native development agent... is unleashing incredible speed and productivity"
Capability that orchestrates a swarm of dynamically generated agents to tackle complex problem-solving.
"AI Hivemind is a new AIP capability that orchestrates a swarm of dynamically generated agents"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Stockholder proposals alleging products contribute to human rights harms in conflict-affected areas.
"allegations of Palantir's technologies being used to violate human rights suggest the Company is not meeting its human rights responsibilities"
Fluctuating interest rates and geopolitical tensions impacting customer spend.
"uncertainty about macroeconomic conditions... fluctuating interest rates... potential or actual imposition of tariffs"
Decline in international commercial revenue due to structural issues and lack of AI adoption in Europe.
"The decline was driven by continued headwinds in Europe... Europe doesn't get AI yet."
Ongoing Russia-Ukraine, Israel, and broader Middle East conflicts.
"ongoing Russia-Ukraine, Israel, and broader Middle East conflicts... could be negatively impacted"
Geopolitical tensions, interest rates, and currency fluctuations affecting customer operations.
"subject to risks and uncertainties caused by significant events with macroeconomic impacts"
The risk of enterprise disaster from unharnessed AI models without an ontology-based control system.
"AIP is the only platform that establishes a true AI no-slop zone... without risking enterprise disaster."
Curated quotes about customer outcomes, retention, renewals.
"AIP continues to fuel new customer acquisition... and significant expansion opportunities at existing customers."
"The increase was driven both by expansions at existing customers and new customers acquired in Q4 of last year."
"We remain maniacally focused on value creation for our customers."
"Our primary sales force now, and I think likely in the future, are going to be current customers telling other customers"
"Our whole company is singularly focused around value creation for our customers."
"We created direct alignment with our customers... we are downstream from the value creation."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Palantir appears on 5 of our retention leaderboards.
Free to embed on your blog or board deck. Includes a small backlink to cust.co.
Or grab the data: JSON API →
| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2026-Q1 | 150% | - | earnings-call-transcript | source ↗ |
| FY2025-Q4 | 139% | - | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 134% | - | earnings-call-transcript | source ↗ |
| FY2025-Q2 | 128% | - | earnings-call-transcript | source ↗ |
| FY2025-Q1 | 66% | - | earnings-call-transcript | source ↗ |
| FY2024-Q4 | 63% | - | earnings-call-transcript | source ↗ |
| FY2024-Q3 | 118% | - | earnings-call-transcript | source ↗ |
Generate a live retention report against Palantir and your full peer cell. Ungated. Downloadable as PDF.